Privacy Policy
Ranok, LLC (“Ranok,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains what we collect when you use our website, how we use it, and the choices available to you. By using the site, you agree to the practices described here. If you do not agree, please do not use the site.
Information you provide
When you complete an inquiry form, we collect the information you choose to share, which typically includes your first and last name, email address, intended arrival and departure dates, and any notes you provide. We use this information to respond to your inquiry and, if a stay is arranged, to fulfill the booking and any related communication.
Information collected automatically
When you visit the site, we and our service providers automatically collect information from your device, including your IP address, device and browser type, operating system, language, referring URL, pages viewed, time spent on the site, and approximate geographic location.
We use cookies, web beacons, pixels, and similar technologies to collect this information and to recognize you on return visits. Most browsers allow you to refuse cookies or alert you when cookies are being sent; some parts of the site may not function properly without them.
Analytics and other third-party services
We use Google Analytics to understand how visitors use the site. Google Analytics collects information through cookies and similar technologies and may transfer that information to servers in the United States. You can opt out of Google Analytics by installing the Google Analytics opt-out browser add-on, available at tools.google.com/dlpage/gaoptout.
We may also use other standard website tools and services for hosting, security, performance monitoring, marketing analytics, and form processing. Each provider has its own privacy practices, which we encourage you to review.
How we use information
We use the information we collect to respond to inquiries, fulfill stays, operate and improve the site, prevent fraud and abuse, comply with our legal obligations, and (where permitted) communicate with you about your stay or related matters.
How we share information
We do not sell your personal information. We may share information with service providers who help us operate the site and the business (for example, hosting, analytics, email, and payment providers) under contracts that require them to protect it. We may also disclose information if required by law, in response to a valid legal process, or to protect the rights, safety, and property of Ranok, our guests, or others. If Ranok is involved in a merger, acquisition, financing, or sale of assets, your information may be transferred as part of that transaction.
Data retention
We retain information for as long as necessary to operate the business, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we delete or anonymize it.
Your rights
Depending on where you live, you may have rights to access, correct, delete, or restrict the use of your personal information; to object to certain processing; or to receive a portable copy of your information. California residents may have additional rights under the California Consumer Privacy Act. To exercise these rights, please write to us through the inquiry form on this site.
Children
The site is intended for adults. We do not knowingly collect information from children under 16. If you believe a child has provided us information, please contact us so we can remove it.
Security
We use reasonable technical and organizational measures to protect the information we hold. No method of transmission or storage is perfectly secure, however, and we cannot guarantee absolute security.
International users
The site is operated from the United States. If you are visiting from outside the United States, your information will be transferred to and processed in the United States, which may have different data protection laws than your country of residence.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page with a new “last updated” date. Your continued use of the site after a change means you accept the updated policy.
Contact
If you have questions about this Privacy Policy or how we handle your information, please contact us through the inquiry form on this site.